Resource Links & Phone Numbers for Other Local, State & Federal
Health Related Organizations & Agencies

Lubbock-Crosby-Garza County Medical Society
2204 A Ithaca Ave, Lubbock, TX 79410
806-785-7917/ Fax: 806-791-6448

Texas Medical Association
401 W. 15th St, Austin, TX 78701
512-370-1300 / Fax: 512-370-1633
1-800-880-1300 (members only)

American Medical Association
515 North State St, Chicago, IL 60610
312-464-5000 / Fax: 312-464-4184
1-800-262-3211 (for AMA members only)

AIDS / HIV
CDC National HIV/AIDS Hotline 1-800-CDC-INFO (800-232-4636) Fax 919-361-8425 TTY 1-888-232-6348
The Center for Aids Information & Advocacy
713-527-8219, 1-888-341-1788
American Social Health Association
Texas HIV/STD Info Line 1-800-299-2437
Spanish Hotline 1-800-344-7432
TTY 1-800-243-7889

BLOOD SERVICES
United Blood Services
2523 48th Street/ Lubbock, TX 79413
806-797-6804/1

COMMUNICABLE AND REPORTABLE DISEASES
City of Lubbock Health Department
Epidemiology & Disease Reporting 806-775-2933
Notifiable Conditions in Texas-TX Dept of State Health Srvcs 1-800-252-8239 (after hours 1-512-458-7111) (for health professionals to notify health departments)
National Centers for Disease Control and Prevention (CDC) Atlanta, GA 1-404-639-3534 / 1-800-311-3435

COMPLAINT REFERRALS
Attorney General of Texas (Consumer Protection Division) 713-223-5886, 1-800-621-0508
Health Professions Council Complaint Referral System 333 Guadalupe St #2-220, Austin, TX 78701
1-800-821-3205 (to initiate a complaint against a health professional licensed to practice by State of TX)
Texas Dept of State Health Srvcs Health Facility Licensing & Compliance Div 1-888-973-0022 (to report complaints of hospitals)
Texas Dept of Aging and Disability Srvcs
1-800-458-9858 (to report complaints of nursing & assisted living facilities and home health agencies)
Texas Dept of Family and Protective Srvcs
1-800-252-5400 (to report abuse of elderly, disabled & children)
Texas Medical Board
PO Box 2018, Austin, TX 78768-2018
Consumer Complaint Hotline 1-800-201-9353
Customer Service Hotline 1-800-248-4062
Texas Dept of Insurance
(for physician/provider complaints only)
PO Box 149091, Austin, TX 78714-9091
1-800-252-3439, 1-512-463-6500
Fax: 1-512-475-1771
Consumer Helpline 1-800-252-3439

DENTAL
Texas Dental Association
512-443-3675
Texas State Board of Dental Examiners
333 Guadalupe St #3-800, Austin, TX 78701
1-512-463-6400 Fax: 1-512-463-7452
Complaint Hotline: 1-800-821-3205

DOMESTIC VIOLENCE
Lubbock County Children's Protective Services
806-762-2680(to report all types of child abuse 24-hr)
Lubbock Rape Crisis Center
806-763-7273

Women's Protective Services
806-747-6491

Lubbock Adult Protective Services
806-762-8922

Texas Abuse/Neglect Hotline 1-800-252-5400 (to report suspicions of aduse/neglect of elderly, disabled or children. Also can report abuse at: https://www.txabusehotline.org)

DRUG REGISTRATION
Texas Department of Public Safety (to download forms)
Controlled Substances Registration & Renewal
MSC 0438, PO Box 4087, Austin, TX 78773-0438
512-424-2188
Drug Enforcement Administration (DEA) Office of Diversion Control
Registration: 1-800-882-9539

FOOD & DRUG ADMINISTRATION
U.S.Food & Drug Administration 1-888-463-6332

HEALTH
National Centers for Disease Control and Prevention (CDC) (or HealthFinder.gov) Atlanta, GA
1-404-639-3534, 1-800-311-3435
National Health Information Center (a service of the Dept of Health & Human Srvcs, Office of Disease Prevention & Health Promotion - a health information referral service that puts health professionals and consumers who have health questions in touch with those organizations that are best able to provide answers) 1-800-336-4797, 1-301-565-4167
Fax: 1-301-984-4256
Traveler's Health 1-877-394-8747 (1-877-FYI-TRIP)
U.S. Department of Health & Human Services 
1-877-696-6775 and HealthFinder

HOSPITAL RESOURCES
The Joint Commission (JCAHO)
One Renaissance Blvd, Oakbrook Terrace, IL 60181
1-630-792-5000 Fax: 1-630-792-5005
Texas Hospital Association
1-512-465-1000 Fax: 1-512-465-1090

 

IMMUNIZATION
CDC-Vaccines & Immunizations (for health professionals) 1-800-232-4636 Fax: 770-488-4760
Texas Immunization Registry - ImmTrac
1-800-252-9152

City of Lubbock Health Department
806-775-2933

INSURANCE, Medical Professional Liability
Joint Underwriting Association 1-512-452-4370
Fax: 1-512-452-5241
505 E. Huntland Dr #180, Austin, TX 78752
Texas Department of Insurance (TDI):
- Shopping Guide; List of Admitted Carriers
1-800-578-4677 or 1-512-463-6169
PO Box 149104, Austin, TX 78714-9104
Texas Medical Association Insurance Trust (TMAIT)
1-800-880-8181 Fax 1-512-370-1799
Texas Medical Liability Trust (TMLT)
endorsed by the Harris County Medical Society
How to choose a medical liability insurance provider
1-800-580-8658 Fax: 1-512-328-5637

LABORATORY
Clinical Laboratory Improvement Amendments (CLIA) Centers for Medicare and Medicaid Services (CMS)
- For form CMS-116 application
- Accreditation for CLIA (COLA) 1-800-981-9883
Fax: 1-410-381-8611
Texas Dept of State Health Srvcs (Health Facility Licensing & Compliance)
Houston 713-767-3440 Austin 1-512-834-6650

LICENSE
Texas Dept of State Health Srvcs
Health Facility Licensing 1-512-834-6650
Texas Medical Board (TMB)
Main Address: PO Box 2018, Austin, TX 78768-2018
Main #1-800-248-4062, 1-512-305-7030
Physician Licensure Application (TMB)
PO Box 2029, Austin, TX 78768-2029
1-512-305-7130 Fax: 1-512-305-7009
Physician Registration and Continuing Med Ed (TMB) 1-512-305-7020 Fax: 1-512-305-7009
Physician Assistants (TMB)
PO Box 2018, Austin, TX 78768-2018
1-512-305-7030 Fax: 1-512-305-7009

MEDICAID
Texas Health & Human Services Commission
1-800-252-8263
Texas Medicaid & Healthcare Partnership (TMHP)
1-800-925-9126
Centers for Medicare & Medicaid Services (federal)
STARLine (hotline for patients and physicians)
713-767-3919
STARLink (Medicaid managed care assistance line for patients and physicians) 1-866-566-8989
Maximus (enrollment broker) 281-260-9871

MEDICARE
TrailBlazer Health Enterprises (state Medicare administrator)
-Medicare Part B Provider Center
- Interactive Voice Response 1-877-392-9865
- Provider Contact Center 1-866-211-5708
Centers for Medicare & Medicaid Services (federal)
-Part B Participation Physician Srvcs (for CMS 855 application) 1-866-528-1602 (TrailBlazer Health)
Medicare Fraud (Office of the Inspector General)
1-800-447-8477

NURSES
Texas Nurses Association 1-512-452-0645
7600 Burnet Rd #440, Austin, TX 78757
Texas Board of Nursing
333 Guadalupe #3-460, Austin, TX 78701
1-512-305-7400 Fax 1-512-305-7401

PHARMACEUTICAL
Texas State Board of Pharmacy 1-512-305-8000
Complaint form-recording: 1-800-821-3205 (opt 5)
Fax: 1-512-305-8082
Texas Pharmacy Association 1-800-505-5463
Fax 1-512-836-0308

PHYSICIAN COUNSELING
- Texas Medical Association Physician Health and Rehabilitation Hotline: 1-800-880-1640

POISON
Poison Control Center 1-800-222-1222

PRACTICE MANAGEMENT RESOURCES
TMA Practice Consulting (Texas Medical Association)
1-800-523-8776, 1-512-370-1418
TMA Practice Management section

QUALITY IMPROVEMENT
TMF Health Quality Institute 1-512-329-6610,
1-800-725-9216 Fax: 1-512-327-7159

WORKERS' COMPENSATION
Workers' Compensation (Division of TDI)
1-800-252-7031